DC Direct PAX A3700

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DC Direct PAX A3700

Revolutionizing Payments with the DC PAX A3700

The DC PAX A3700 is a compact, versatile, and advanced payment terminal specifically designed to meet the needs of modern businesses across various industries. Known for its robust performance, secure payment processing, and seamless integration capabilities, the PAX A3700 is a future-ready device that simplifies transactions while ensuring the highest levels of security.

The DC PAX A3700 is more than just a payment terminal—it’s a cutting-edge solution designed to transform the way businesses handle transactions. Combining advanced technology, robust security, and seamless functionality, the A3700 sets a new benchmark in payment processing. Whether you're a small retailer or a large enterprise, this device ensures faster, safer, and more versatile payment experiences, redefining the future of commerce.

With its compact design, multi-payment support, and future-ready capabilities, the DC PAX A3700 empowers businesses to meet the demands of an increasingly cashless world, ensuring customer satisfaction and operational efficiency at every step.

Product Overview

The PAX A3700, also known as the Elys tablet, is a mobile payment device with a 7-inch touchscreen display. The A3700 features a sleek design with a durable aluminum alloy body. It's compact and can be used on a countertop or on the go

  • The 1280 x 800 pixel IPS LCD resolution enhances the clarity of the display
  • Android 11 OS
  • 4G, Wi-Fi, and Bluetooth connectivity
  • 2 GB of memory
  • A 3720 mAh battery
  • EMV, NFC/CTLS, MSR, and PIN capabilities

Compatibility - The A3700 can operate by itself or connect to the PAX Elys Workstation. It can connect via Ethernet (Wi-Fi only) or Bluetooth.

Payment methods - The A3700 accepts all kinds of payment methods and offers a PCI-certified checkout experience.

Some features include

The PAX A3700 is a robust and versatile Android-based payment terminal designed for businesses seeking reliable, mobile-friendly payment solutions. Key features of the device include:

Performance and Hardware
  • Powered by an Octa-Core 2.0 GHz processor and Android 11 OS for smooth operation.
  • This device has 2GB RAM and 16GB internal storage, which can be expanded via a microSD card up to 128 GB.
  • A 7-inch IPS HD touchscreen display (1280x800 resolution) for clarity and responsiveness​O.
Payment and Connectivity Options
  • Supports multiple payment methods: EMV (chip-based), NFC/contactless, magnetic stripe, and PIN-based payments.
  • Integrated 4G LTE, Wi-Fi, and Bluetooth 5.0 for reliable connectivity.
Design and Durability
  • Constructed with an aluminum alloy body for a premium, durable feel.
  • Compact dimensions and lightweight (787g) make it ideal for mobile use​.
Battery and Portability

Features a 3720mAh non-removable battery, ensuring long usage periods for mobile environments​

Additional Features

  • Includes a 5MP front-facing camera for scanning and identification tasks.
  • PCI PTS 6. x SRED certified for security, ensuring safe payment processing​.
Use Cases

Designed for pay-at-the-table, mobile transactions, and integration into counter workstations and to enhance the functionality of PAX Elys L1400 workstations, the workstation is compatible with PAX Elys L1400.

This device is well-suited for businesses requiring a modern, flexible payment solution that combines mobile convenience with security and performance.

Advantages of the DC PAX A3700

1. Versatility in Payment Processing

The PAX A3700 supports multiple payment methods, including

  • Using NFC/contactless payments such as Apple Pay and Google Pay allows for fast transactions.
  • Magnetic stripe cards, catering to legacy systems.
  • PIN-based transactions for added security​.
2. Advanced Connectivity Options
  • Seamless communication through 4G LTE, Wi-Fi (2.4GHz/5GHz), and Bluetooth 5.0, ensuring uninterrupted connectivity for both stationary and mobile operations​.
  • The robust connectivity options allow integration with external systems or devices, like the PAX Elys L1400 workstation​.
3. User-Friendly Design
  • A 7-inch HD touchscreen offers clear visibility and ease of use, reducing the learning curve for users.
  • Compact and portable design with a durable aluminum alloy body, making it suitable for both counter and mobile payment environments​.
4. Enhanced Security
  • Certified to PCI PTS 6. x SRED, ensuring secure handling of sensitive payment data.
  • Multiple security protocols for compliance with major payment networks, such as Visa, MasterCard, and American Express​.
5. Long Battery Life
  • A powerful 3720mAh battery supports extended usage, making it ideal for businesses operating in mobile settings or high-traffic environments​.
6. Integration Capabilities
  • Designed to work standalone or integrate with larger systems like the Elys L1400 workstation, making it adaptable to various business needs​.
7. Built for Future Needs
  • Powered by Android 11, the device is compatible with modern apps and software updates, providing scalability and future-proofing​.
8. Cost-Effectiveness
  • Its ability to handle multiple tasks reduces the need for separate devices for payment, scanning, and connectivity, potentially lowering operational costs.

DC PAX A3700 Integration and Use Cases

1. Integration Capabilities

The DC PAX A3700 seamlessly integrates with various systems and platforms to ensure smooth and efficient transactions. Here's how it supports integration:

2. POS System Integration

The A3700 can sync with your POS system, enabling real-time transaction data synchronization for streamlined operations and centralized reporting, enhancing financial management.

3. E-Commerce Platforms

It integrates with online payment gateways, allowing for in-store pickup or delivery payments. QR code-based transactions can also be linked to e-commerce sites for fast processing.

4. Inventory and CRM Systems

The A3700 integrates with inventory management tools to automatically update stock after each transaction. It also syncs with CRM platforms to collect and analyze customer purchase data.

5. Third-Party Payment Applications

The A3700 is compatible with third-party apps for loyalty programs, gift cards, and other promotional tools. It also supports downloading custom payment apps via its Android-based operating system.

Troubleshooting Common Issues

1. Device Not Powering On
  • Verify the Power Connection: Make sure the charger is securely plugged in, and confirm that the outlet is working properly.
  • Perform a Hard Reset: Hold down the power button for 10-15 seconds to initiate a hard reset.
  • Examine the Battery: If the device has a removable battery, check that it is correctly installed.
2. Connectivity Issues
Wi-Fi Problems
  • Restart the device and reconnect to the network.
  • Verify the Wi-Fi password is correct.
Ethernet Connection
  • Verify the Ethernet cable is securely connected, and if needed, restart both the router and the device to refresh the connection.
Bluetooth Pairing Issues
  • Ensure both devices are within pairing range.
3. Payment Errors
Card Not Reading
  • Clean the card reader with a cleaning card.
  • Check if the card is damaged or dirty and ask the customer to use a different card.
Transaction Declines
  • Check internet connectivity to ensure the device can communicate with payment processors.

Conclusion

The DC PAX A3700 is a versatile, secure, and user-friendly payment terminal designed to meet the needs of modern businesses across various industries. Its robust hardware, advanced connectivity options, and support for multiple payment methods make it a reliable solution for streamlining transactions.

With features like PCI compliance, encryption technology, and anti-tamper mechanisms, the DC PAX A3700 ensures secure operations, building trust with customers. The device’s easy integration with point-of-sale systems, e-commerce platforms, and other business tools makes it adaptable for a variety of use cases, from retail and hospitality to healthcare and transportation.

Regular maintenance and proper troubleshooting practices are key to ensuring the terminal operates efficiently and provides consistent performance. As businesses evolve, the DC PAX A3700 offers the scalability and flexibility needed to keep up with changing demands.

Overall, the DC PAX A3700 is an excellent investment for businesses seeking a reliable and secure payment processing solution, enhancing operational efficiency and customer satisfaction.

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